Wipe Handheld Clean, Restore Settings Chico CA

Perhaps you found a manufacturers' defect in your Palm Pre handheld and need to swap it out for another in Chico? Maybe you decided to trade the Pre with a friend of colleague for a new iPhone 3GS or a BlackBerry Curve 8900? Or possibly you found that the Pre's just not for you, and you're returning it to Sprint.

Communications Impact
(530) 248-3600
75 Declaration Dr
Chico, CA
 
All Around Sound
(530) 891-8697
1901 Mangrove Ave
Chico, CA
 
Metro One Wireless
(530) 343-9899
575 East Ave
Chico, CA
 
Batteries Plus
(530) 221-5415
2500 Zanella Way Ste D
Chico, CA
 
Day Wireless Systems
(530) 342-0890
121 W 16th St
Chico, CA
 
Vistanet
(530) 891-8555
10 Declaration Dr
Chico, CA
 
Cali Phone Gear
(530) 899-2660
1950 E 20th St
Chico, CA
 
Eagle Telecom Systems
(530) 897-0200
580 Manzanita Ave
Chico, CA
 
Gaynor Telesystems Inc
(530) 895-8442
669 Palmetto Ave Ste J
Chico, CA
 
Radioshack - Los Angeles, Consumer Electronics Stores
(323) 465-0597
5786 1%2F2 Melrose Avenue
Los Angeles, CA
Services
Electric Equipment & Supplies Dealers, Cell Phone Equipment & Supplies, Cell Phone Repair & Installation
Hours
Mon-Sat: 9-9
Sun: 9-8
Payment Options
American Express, MasterCard, Discover, Cash, VISA

Wipe Handheld Clean, Restore Settings

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Perhaps you found a manufacturers' defect in your Palm Pre handheld and need to swap it out for another? Maybe you decided to trade the Pre with a friend of colleague for a new iPhone 3GS or a BlackBerry Curve 8900? Or possibly you found that the Pre's just not for you, and you're returning it to Sprint.

Whatever your reason for moving from the Pre to another device, you'll want to completely wipe your handheld and restore it to factory settings for security/privacy reasons before bidding it adieu--and so the next user starts their Pre experience with a clean slate.

Follow these four-step processes to partially or fully wipe your Palm Pre.

And if you still seek more Pre goodness, check out our uber guide to Pre tips, tricks and keyboard shortcuts, as well as our latest free Pre apps listing.

Palm Pre: Partial Erase

Performing a Partial Erase on your Pre deletes any and all applications you installed on your device, as well as any associated settings and data. However, it will not wipe content stored on the device's internal memory, like images, music files and video clips.

To initiate a Partial Erase, locate and click your Pre's Device Info icon. Scroll to the very bottom of the following screen and choose Reset Options.

The Reset Options screen lists three different choices: 1) Restart; 2) Partial Erase; and 3) Full Erase. Select Partial Erase by rapidly tapping that option twice. You'll then be prompted to confirm or deny the action. If you choose to confirm it by clicking Partial Erase one more time, your device's display goes black, shows a pulsating Palm logo for a few minutes and then restarts.

Palm Pre: Full Erase

Performing a Full Erase on your Pre deletes any and all applications you installed on your device, as well as any associated settings and data. It also does away with images, music files and video clips stored within on the device's internal memory.

A Palm Pre Full Erase is initiated in exactly the same way as a Partial Erase, but you should choose Full Erase on the Reset Options screen.

Confirm or deny the Full Erase on the following screen, and you're all set.

Note: After resetting your Pre, you'll need to create a new "Palm Profile" or log in to an existing profile to employ the device.

Palm Profiles

The Palm Pre uses Palm Profiles to register users, associate them with specific devices and to backup up personal information to "the cloud." You must setup a new Palm Profile the first time you use a Pre.

After resetting your Pre, you can log back into an existing Palm Profile using the e-mail address and password you provided when creating it. Your device will then sync your previous contacts, applications and associated information from the Web to your device.

You can also log in to an existing Palm Profile with a new Pre so, for instance, you could use your original information to log in to your Palm Profile on a completely new Pre.

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